Algemene voorwaarden

1. Overview

This website is operated by Poco Padel (BE1008800592). Throughout the site, the terms “we”, “us” and “our” refer to Poco Padel.

By accessing our website and/or purchasing something from us, you agree to be bound by these Terms of Service.

2. Company Information

  • Business name: Poco Padel
  • Company number (KBO): BE1008800592
  • Country of registration: Belgium
  • Contact email: pocopadel@gmail.com

3. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or have given consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

4. Products & Orders

All products are sold as part of a limited pre-order release. Orders can be placed during a defined period, after which production will begin.

We reserve the right to:

  • refuse or cancel any order
  • limit quantities
  • discontinue products at any time

5. Pricing & Payment

All prices are listed in the applicable currency and include or exclude taxes as indicated.

We reserve the right to modify prices at any time without prior notice.

Payments must be completed at checkout using the available payment methods.

6. Shipping

Orders are processed according to our Shipping Policy.

By placing an order, you acknowledge that:

  • items are produced after the pre-order period
  • shipping times may be longer than standard

7. No Returns & No Refunds

All sales are final.

We do not accept returns, exchanges, or refunds once an order has been placed.

Exceptions may apply only in case of:

  • defective items
  • damaged items
  • incorrect items delivered

In such cases, please contact us at pocopadel@gmail.com.

8. EU Consumer Rights Disclaimer

As the products are made-to-order and part of a limited pre-order release, the right of withdrawal (14-day cooling-off period) may not apply in accordance with Article VI.53 of the Belgian Code of Economic Law.

By placing an order, you expressly agree that:

  • production begins after the pre-order period
  • your order cannot be cancelled once production has started

9. Accuracy of Information

We strive to ensure that all information on the website is accurate, but we do not guarantee that product descriptions, pricing, or other content is error-free.

We reserve the right to correct any errors at any time.

10. Intellectual Property

All content on this website, including logos, designs, images, and text, is the property of Poco Padel and may not be used without permission.

11. Limitation of Liability

Poco Padel shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

12. Privacy & Data Protection

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Customer data will only be used for:

  • order processing
  • shipping
  • customer communication

For any questions regarding data usage, please contact us at pocopadel@gmail.com

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.

14. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Belgium.

15. Contact Information

For any questions regarding these Terms of Service, please contact us at:

📧 pocopadel@gmail.com